Support Fusion: Funding, Investors & Team (Sep 2026)
Support Fusion addresses a common issue in the industry where enterprise clients and MSPs have to manually rekey support tickets and operational data between various disconnected systems like ServiceNow, ConnectWise, Jira, and Zendesk. This manual process leads to delays, higher costs, and a lack of visibility into performance for both service providers and customers. By automating the ticket syncing process, Support Fusion acts as a bridge between ITSM and PSA tools, allowing for time-saving automation throughout the entire managed services lifecycle, including SLA monitoring, onboarding, QBR preparation, and upsell opportunities.
Support Fusion has raised $160k across 1 funding round on record, the most recent a Pre-Seed of $160k announced in Apr 2025.
That round is below the $3.5M median round size for Software companies tracked on FundedIQ over the last two years.
Support Fusion Company Profile and Key Stats
Latest funding round on record: Apr 2025.
Support Fusion Funding Rounds
Support Fusion Founders and Leadership Team
Contact details for the Support Fusion team: 1 of 1 has an email address on file.
Start 14-day free trial →Support Fusion Funding Compared to Other Software Startups
Support Fusion's latest round of $160k is below the median round in Software. Medians cover the last 24 months of disclosed rounds.
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Support Fusion Funding FAQs
What does Support Fusion do?
Support Fusion addresses a common issue in the industry where enterprise clients and MSPs have to manually rekey support tickets and operational data between various disconnected systems like ServiceNow, ConnectWise, Jira, and Zendesk. This manual process leads to delays, higher costs, and a lack of visibility into performance for both service providers and customers. By automating the ticket syncing process, Support Fusion acts as a bridge between ITSM and PSA tools, allowing for time-saving automation throughout the entire managed services lifecycle, including SLA monitoring, onboarding, QBR preparation, and upsell opportunities.
How much funding has Support Fusion raised?
Support Fusion has raised $160k across 1 round on record. The most recent is a Pre-Seed of $160k announced in Apr 2025.
When did Support Fusion last raise funding?
Support Fusion's most recent funding round on record is a Pre-Seed of $160k, announced in Apr 2025.
Who founded Support Fusion?
FundedIQ lists Greg Rudakov (Founder) at Support Fusion.
Where is Support Fusion headquartered?
Support Fusion is based in Melbourne, Victoria, Australia.
How many employees does Support Fusion have?
Support Fusion is in the 1-10 employee band.
How does Support Fusion's funding compare to other Software startups?
Support Fusion's latest round of $160k is below the $3.5M median round size for Software companies on FundedIQ across 952 tracked companies over the last two years.
About FundedIQ's Support Fusion Funding Data
FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.
Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for Support Fusion is left off this page rather than filled in.
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