troy: Funding, Investors & Team (Sep 2026)

troy is a FinTech that offers Friendly Debt Collection as a Service, with "friendliness" being a synonym for data-driven, omnichannel, real-time customer experience (CX). CX in debt collection matters, because according to international surveys >50% of customers just forgot to pay, or have a short-term bottleneck. From the creditor's point of view, these customer relationships are worth preserving, especially if Customer Acquisition Costs and Customer Lifetime Value are taken into account (it is 400% more expensive to win new customers than to preserve existing ones). According to our market feedback, troy has evolved to being Europe's CX-leader in debt collection by combining cutting-edge technology with decades of debt collection experience and best practices of marketing & CRM. The unique "troy experience" makes customers pay more and faster compared to other debt collection agencies, proven in every benchmark even against Europe's incumbents since troy's launch (+25% to +80% debt recovery). And the customers even pay happily, as proven by troy's comprehensive customer survey (rating 4,1 of 5). troy focusses on debt collection services for corporate clients, but companies can also utilize the troy platform to improve digitization and customer experience in internal, upstream processes like commercial during.

troy has raised $11.3M across 1 round on record. The most recent is an undisclosed round of $11.3M announced in Dec 2021.

troy's most recent funding round on record is an undisclosed round of $11.3M, announced in Dec 2021.

Philip Rurup is listed as CEO at troy.

troy is based in Lippstadt, Nordrhein-Westfalen, Germany.

troy is in the 11-50 employee band.

troy's latest round of $11.3M is above the $4.7M median round size for Administrative Services companies on FundedIQ across 1,897 tracked companies over the last two years.