Cresta: Funding, Investors & Team (Sep 2026)
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
Cresta has raised $205M across 2 funding rounds on record, the most recent a Series D of $125M announced in Nov 2024.
That round is above the $5.7M median round size for Artificial Intelligence companies tracked on FundedIQ over the last two years.
Cresta Company Profile and Key Stats
Latest funding round on record: Nov 2024.
Cresta Funding Rounds
Cresta raised $80.0M in a Series C announced in Mar 2022.
2.7 years later, a Series D of $125M was announced in Nov 2024.
Cresta Founders and Leadership Team
No contact details are on record for this team yet.
Cresta Funding Compared to Other Artificial Intelligence Startups
Cresta's latest round of $125M is above the median round in Artificial Intelligence. Medians cover the last 24 months of disclosed rounds.
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Cresta Funding FAQs
What does Cresta do?
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
How much funding has Cresta raised?
Cresta has raised $205M across 2 rounds on record. The most recent is a Series D of $125M announced in Nov 2024.
When did Cresta last raise funding?
Cresta's most recent funding round on record is a Series D of $125M, announced in Nov 2024.
Who founded Cresta?
FundedIQ lists Tim Shi (Founder) at Cresta.
Who is the CEO of Cresta?
Zayd Enam is listed as CEO at Cresta.
Where is Cresta headquartered?
Cresta is based in Palo Alto, California, United States.
How many employees does Cresta have?
Cresta is in the 101-250 employee band.
How does Cresta's funding compare to other Artificial Intelligence startups?
Cresta's latest round of $125M is above the $5.7M median round size for Artificial Intelligence companies on FundedIQ across 7,234 tracked companies over the last two years.
About FundedIQ's Cresta Funding Data
FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.
Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for Cresta is left off this page rather than filled in.
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