FundedIQ
Administrative Services

EvaluAgent: Funding, Investors & Team (Oct 2026)

Having worked in the contact centre industry and developing quality management solutions for big companies and outsourcing firms, we are aware of the challenges in consistently providing excellent customer service when using metrics, optimization, and repetitive processes. We recognize the difficulties in managing complicated spreadsheets, interpreting difficult management reports, and dealing with ineffective software. This is why we developed EvaluAgent: a Quality Monitoring Platform that supports multiple communication channels, eliminates the use of spreadsheets, motivates agents, and ensures a compliant customer experience.

www.evaluagent.com Newcastle Upon Tyne, United Kingdom 51-100 employees
Call Center Customer Service Enterprise Software Gamification SaaS Software B2B
Total raised
$20.0M
Rounds
1
Latest
Series A
Jun 2023

EvaluAgent has raised $20.0M across 1 funding round on record, the most recent a Series A of $20.0M announced in Jun 2023.

That round is above the $5.0M median round size for Administrative Services companies tracked on FundedIQ over the last two years.

EvaluAgent Company Profile and Key Stats

Total funding raised
$20.0M
across 1 round on record
Funding rounds on record
1
Latest funding round
Series A
$20.0M in Jun 2023
Employees
51-100
reported band
Headquarters
Newcastle Upon Tyne, United Kingdom

Latest funding round on record: Jun 2023.

EvaluAgent Funding Rounds

Date
Round
Amount
Series A
$20.0M

EvaluAgent Founders and Leadership Team

Name
Role
Contact
Alex Richards
Founder
Locked

Contact details for the EvaluAgent team: 1 of 1 has an email address on file.

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EvaluAgent Funding Compared to Other Administrative Services Startups

Segment
Companies
Median round

EvaluAgent's latest round of $20.0M is above the median round in Administrative Services. Medians cover the last 24 months of disclosed rounds.

Funded Startups Like EvaluAgent in Administrative Services and Newcastle Upon Tyne

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EvaluAgent Funding FAQs

What does EvaluAgent do?

Having worked in the contact centre industry and developing quality management solutions for big companies and outsourcing firms, we are aware of the challenges in consistently providing excellent customer service when using metrics, optimization, and repetitive processes. We recognize the difficulties in managing complicated spreadsheets, interpreting difficult management reports, and dealing with ineffective software. This is why we developed EvaluAgent: a Quality Monitoring Platform that supports multiple communication channels, eliminates the use of spreadsheets, motivates agents, and ensures a compliant customer experience.

How much funding has EvaluAgent raised?

EvaluAgent has raised $20.0M across 1 round on record. The most recent is a Series A of $20.0M announced in Jun 2023.

When did EvaluAgent last raise funding?

EvaluAgent's most recent funding round on record is a Series A of $20.0M, announced in Jun 2023.

Who founded EvaluAgent?

FundedIQ lists Alex Richards (Founder) at EvaluAgent.

Where is EvaluAgent headquartered?

EvaluAgent is based in Newcastle Upon Tyne, United Kingdom.

How many employees does EvaluAgent have?

EvaluAgent is in the 51-100 employee band.

How does EvaluAgent's funding compare to other Administrative Services startups?

EvaluAgent's latest round of $20.0M is above the $5.0M median round size for Administrative Services companies on FundedIQ across 1,897 tracked companies over the last two years.

About FundedIQ's EvaluAgent Funding Data

FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.

Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for EvaluAgent is left off this page rather than filled in.

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