Gladly: Funding, Investors & Team (Sep 2026)
Gladly is a customer service platform that allows B2C companies to prioritize person-to-person communication in ongoing, efficient conversations. Through Gladly, customers are given a central role, allowing brands to easily engage with them through various channels such as voice, email, messaging, chat, and social media. Agents are supported, customers feel valued, and companies cultivate loyalty and affection through consistently positive interactions. Gladly is located in San Francisco and is supported by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.
Gladly has raised $95.0M across 2 funding rounds on record, the most recent an undisclosed round of $40.0M announced in Sep 2024.
That round is above the $7.5M median round size for Consumer Electronics companies tracked on FundedIQ over the last two years.
Gladly Company Profile and Key Stats
Latest funding round on record: Sep 2024.
Gladly Funding Rounds
Gladly raised $55.0M in an undisclosed round announced in Dec 2022.
1.8 years later, an undisclosed round of $40.0M was announced in Sep 2024.
Gladly Founders and Leadership Team
Contact details for the Gladly team: 1 of 2 have an email address on file.
Start 14-day free trial →Gladly Funding Compared to Other Consumer Electronics Startups
Gladly's latest round of $40.0M is above the median round in Consumer Electronics. Medians cover the last 24 months of disclosed rounds.
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Gladly Funding FAQs
What does Gladly do?
Gladly is a customer service platform that allows B2C companies to prioritize person-to-person communication in ongoing, efficient conversations. Through Gladly, customers are given a central role, allowing brands to easily engage with them through various channels such as voice, email, messaging, chat, and social media. Agents are supported, customers feel valued, and companies cultivate loyalty and affection through consistently positive interactions. Gladly is located in San Francisco and is supported by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.
How much funding has Gladly raised?
Gladly has raised $95.0M across 2 rounds on record. The most recent is an undisclosed round of $40.0M announced in Sep 2024.
When did Gladly last raise funding?
Gladly's most recent funding round on record is an undisclosed round of $40.0M, announced in Sep 2024.
Who founded Gladly?
FundedIQ lists Dirk Kessler (Founder), Michael Wolfe (Founder) at Gladly.
Where is Gladly headquartered?
Gladly is based in San Francisco, California, United States.
How many employees does Gladly have?
Gladly is in the 101-250 employee band.
How does Gladly's funding compare to other Consumer Electronics startups?
Gladly's latest round of $40.0M is above the $7.5M median round size for Consumer Electronics companies on FundedIQ across 1,547 tracked companies over the last two years.
About FundedIQ's Gladly Funding Data
FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.
Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for Gladly is left off this page rather than filled in.
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