Retain.ai: Funding, Investors & Team (Oct 2026)
Retain is the first Customer Insights Engine (CIE) that enables everyone responsible for delighting customers to be customer-obsessed. Retain delivers a trusted, flexible system for identifying and sharing customer teams’ best habits that drive revenue and retention. By sitting naturally in a team’s workflow, Retain enables everyone responsible for engaging customers to make data-driven decisions by giving them a complete view into every customer lifecycle. As one of AngelList’s “Hot Startups Hiring Now,” the company is headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, Afore Capital, and Industry Ventures.
Retain.ai has raised $23.0M across 1 funding round on record, the most recent a Series A of $23.0M announced in Aug 2021.
That round is above the $3.5M median round size for Software companies tracked on FundedIQ over the last two years.
Retain.ai Company Profile and Key Stats
Latest funding round on record: Aug 2021.
Retain.ai Funding Rounds
Retain.ai Founders and Leadership Team
Contact details for the Retain.ai team: 1 of 1 has an email address on file.
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Retain.ai's latest round of $23.0M is above the median round in Software. Medians cover the last 24 months of disclosed rounds.
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Retain.ai Funding FAQs
What does Retain.ai do?
Retain is the first Customer Insights Engine (CIE) that enables everyone responsible for delighting customers to be customer-obsessed. Retain delivers a trusted, flexible system for identifying and sharing customer teams’ best habits that drive revenue and retention. By sitting naturally in a team’s workflow, Retain enables everyone responsible for engaging customers to make data-driven decisions by giving them a complete view into every customer lifecycle. As one of AngelList’s “Hot Startups Hiring Now,” the company is headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, Afore Capital, and Industry Ventures.
How much funding has Retain.ai raised?
Retain.ai has raised $23.0M across 1 round on record. The most recent is a Series A of $23.0M announced in Aug 2021.
When did Retain.ai last raise funding?
Retain.ai's most recent funding round on record is a Series A of $23.0M, announced in Aug 2021.
Who is the CEO of Retain.ai?
Eric Chernoff is listed as CEO at Retain.ai.
Where is Retain.ai headquartered?
Retain.ai is based in San Francisco, California, United States.
How many employees does Retain.ai have?
Retain.ai is in the 11-50 employee band.
How does Retain.ai's funding compare to other Software startups?
Retain.ai's latest round of $23.0M is above the $3.5M median round size for Software companies on FundedIQ across 961 tracked companies over the last two years.
About FundedIQ's Retain.ai Funding Data
FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.
Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for Retain.ai is left off this page rather than filled in.
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