Capacity: Funding, Investors & Team (Oct 2026)
Capacity is an AI-powered helpdesk that automates support for customers and employees. Capacity connects apps, mines documents, spreadsheets, and web pages, and captures the tacit knowledge of an organization—making it all instantly accessible via chat. They have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. The company's customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad, and EXL, among others. Capacity was founded in 2017 by David Karandish and Chris Sims and is part of the Equity.com incubator. It is headquartered in St. Louis, Missouri.
Capacity has raised $107M across 3 funding rounds on record, the most recent a Series E of $54.0M announced in Sep 2026.
That round is above the $6.0M median round size for Artificial Intelligence companies tracked on FundedIQ over the last two years.
Capacity Company Profile and Key Stats
Latest funding round on record: Sep 2026.
Capacity Funding Rounds
Capacity raised $27.0M in a Series C announced in Jan 2022.
2.8 years later, a Series D of $26.0M was announced in Oct 2024.
1.9 years later, a Series E of $54.0M was announced in Sep 2026.
Capacity Investors
11 investors are recorded in total; the 5 named above are those the record identifies.
Capacity Founders and Leadership Team
Contact details for the Capacity team: 1 of 2 have an email address on file, 2 have a LinkedIn profile.
Start 14-day free trial →Capacity Funding Compared to Other Artificial Intelligence Startups
Capacity's latest round of $54.0M is above the median round in Artificial Intelligence. Medians cover the last 24 months of disclosed rounds.
Funded Startups Like Capacity in Artificial Intelligence and Saint Louis
Companies Similar to Capacity
Sirona Medical Inc. is addressing the needs of today’s radiology practices with a novel cloud-native platform…
Leading health plans, program providers, and over 100 communities across the U.S., rely on CredibleMind to…
RapidCanvas is an AI platform that combines the precision and automation of AI agents with the deep domain…
Labelbox is a collaborative data training platform that creates and manages labeled data for machine learning…
Clueso is an AI-driven support system for SaaS applications.
Dapta is a software-as-a-service company that provides a platform with minimal coding required to create APIs…
Factored was co-founded with renowned AI expert Andrew Ng (Stanford/AI Fund/Google Brain/Coursera) and…
Developer of a portable, point-of-care hemodynamic measurement platform that uses proprietary sensor…
Lightsprint provides an AI-native product development platform that supports collaborative software…
Suki is a leading technology company that provides AI-powered voice solutions for healthcare. Its mission is…
Drylab is an AI-powered bioinformatics platform for biomedical data analysis, research workflows, and…
Gallatin is developing a logistics system that is tailored to the current requirements and limitations of the…
Capacity Funding FAQs
What does Capacity do?
Capacity is an AI-powered helpdesk that automates support for customers and employees. Capacity connects apps, mines documents, spreadsheets, and web pages, and captures the tacit knowledge of an organization—making it all instantly accessible via chat. They have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. The company's customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad, and EXL, among others. Capacity was founded in 2017 by David Karandish and Chris Sims and is part of the Equity.com incubator. It is headquartered in St. Louis, Missouri.
How much funding has Capacity raised?
Capacity has raised $107M across 3 rounds on record. The most recent is a Series E of $54.0M announced in Sep 2026.
When did Capacity last raise funding?
Capacity's most recent funding round on record is a Series E of $54.0M, announced in Sep 2026.
Who has invested in Capacity?
Investors on record for Capacity include Greenoaks, Oceans, Foothill Ventures, Chicago Atlantic Group, Toloka.vc. FundedIQ records 11 investors in total.
Who founded Capacity?
FundedIQ lists David Karandish (Founder) at Capacity.
Who is the CEO of Capacity?
James Ramey is listed as Chief Executive Officer, Refactory a Capacity Company at Capacity.
Where is Capacity headquartered?
Capacity is based in Saint Louis, Missouri, United States.
How many employees does Capacity have?
Capacity is in the 51-100 employee band.
When was Capacity founded?
Capacity was founded in 2017.
How does Capacity's funding compare to other Artificial Intelligence startups?
Capacity's latest round of $54.0M is above the $6.0M median round size for Artificial Intelligence companies on FundedIQ across 7,243 tracked companies over the last two years.
About FundedIQ's Capacity Funding Data
FundedIQ tracks announced funding rounds and refreshes this profile every week. Round dates, stages and amounts are normalised to a single format, converted to US dollars, and de-duplicated: two records of the same round announced days apart are merged, and two genuinely different rounds are kept apart on the amounts they disclose. Amounts shown are the disclosed figures only — a round announced without a number is listed and excluded from the total rather than estimated.
Employee counts are reported bands, not exact headcounts. Founder and executive names carry the job title on record. Anything we do not hold for Capacity is left off this page rather than filled in.
Know who just raised. Then know who to reach.
Startup funding intelligence on every funded startup: the round, the investors and the founders, as a file in your inbox or searchable in the app.
Radar from $49/mo · Pro from $149/mo. Card required, nothing charged until day 15, and we email you 3 days before that. Need something specific? Custom plans from $499/mo.